UA Police Department banner

 

Identifying and Responding To Suspicious Mail

The likelihood of receiving a letter or package containing a biological, chemical or explosive agent is remote but we must remain vigilant. If you handle mail regularly the best basic precaution is to wash your hands with soap and water, wearing a mask and/or latex gloves can provide extra protection if a threat exists. IdentificationThe first consideration is whether a letter or package is consistent with normal incoming mail-is it unusual in delivery method, timing or appearance? Is the addressee familiar with the name/address of sender? Some possible indicators to raise suspicion might include:

  • No return address
  • Restrictive markings (personal, confidential, hand delivery)
  • Excessive or insufficient postage
  • Lopsided or uneven envelope/package
  • Excessive weight
  • Strange odor
  • Hand written or poorly typed address
  • Titles but no names
  • Stains, discolorations or powder residue
  • Excessive tape or string
  • Buzzing, ticking or sloshing sounds

Response (before opening)

  • Stay calm
  • Move away
  • Call police (575-2222 or 9-1-1 off campus) with details
  • Follow directions

Response (after opening)

  • Remain calm (exposure does not mean you will be affected)
  • Place it down gently and move away
  • Avoid contact with any spills or leakage
  • Close doors and windows
  • Call police (575-2222 or 9-1-1 off campus)
  • Stay nearby for emergency responders
  • Wash your hands and lower arms
  • Refrain from contact with your eyes, mouth, or nose
  • Keep others from touching you and vice versa

University of Arkansas Police Department
155 S. Razorback Road
Fayetteville, Arkansas 72701
(479) 575-2222

Last updated on Tuesday, 04-Oct-05 18:43:59 Questions? Comments? Email